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Shipping Policy

Thank you for your order. We know you will love our gourmet soft pretzels. All of our shipments are sent via USPS, FedEx, or UPS and takes two to three days to arrive after your order is shipped. We freeze our pretzels before shipping however your pretzels will arrive thawed. They are ready to heat-and-eat immediately or can be put into your freezer.

Please note that given the perishable nature of our products, Eastern Standard Provisions only ships out pretzels on Mondays, Tuesdays and Wednesdays to ensure you receive your pretzels in 2 to 3 days. Any orders placed after 1 PM ET on Wednesdays won’t be shipped until the following Monday. You will receive an email with tracking information at the time of shipment. If you need overnight shipping, please contact us at (877) 476-6112 for options and pricing. Please note that we currently ship our pretzels in the United States.

Please note that orders paid for with Paypal will not be shipped or processed until payment notification is received by Paypal.

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