- TRTodd R.Verified BuyerHow did you hear about us? Search engine (e.g. Google Bing)Who did you purchase for? GiftAge Range 55 - 6410 seconds agoHow did you hear about us? Search engine (e.g. Google Bing)Who did you purchase for? GiftAge Range 55 - 64Rated 5 out of 5 starsWe had a wonderful time and would return.
I have always been happy with my orders
- BKBill K.Verified BuyerHow did you hear about us? Friends / familyWho did you purchase for? MyselfAge Range 65+18 hours agoHow did you hear about us? Friends / familyWho did you purchase for? MyselfAge Range 65+Rated 5 out of 5 starsTotally awesome Pretzels, Love the pretzel nuggets and the Maui Onion mustard ! Fantastic I bought 3 jars it was so delicious 😋 I will be buying more soon !
Ok I must of put my info on the wrong line . Love the Eastern Standard Provisions Co Going to try the Belgian Waffles next time! Look Yummy!
ESEastern Standard Provisions2 hours agoThank you for taking the time to share this feedback with us, as it brings our team such joy to know our product is as delicious as we believe it to be! We hope to continue providing you with delicious products and top-notch customer service in the future!
- RARobin A.Verified BuyerHow did you hear about us? Facebook / InstagramWho did you purchase for? GiftAge Range 45 - 541 week agoHow did you hear about us? Facebook / InstagramWho did you purchase for? GiftAge Range 45 - 54Rated 5 out of 5 starsOne Word!
Delicious!!!
- AHAnnie H.Verified BuyerHow did you hear about us? Friends / familyWho did you purchase for? GiftAge Range 65+1 week agoHow did you hear about us? Friends / familyWho did you purchase for? GiftAge Range 65+Rated 5 out of 5 starsPerfect gift
It is a perfect thank you gift for any reason. My friends really loved & appreciated it. Presentation is awesome! It for sure is my go to gift.
- SMSharon M.Verified BuyerHow did you hear about us? Facebook / InstagramWho did you purchase for? MyselfAge Range 65+1 week agoHow did you hear about us? Facebook / InstagramWho did you purchase for? MyselfAge Range 65+Rated 2 out of 5 starsSorry
I’m sorry that I didn’t like the “wheelhouse” pretzels. We cooked them the morning after receiving them and found them too dense and *** for our taste. Maybe the pretzel bites will be more to our liking.
ESEastern Standard Provisions1 week agoThank you for reaching out and providing us with your honest feedback Sharon! We understand our pretzels are not for everyone but continue to stand by our product! To get the best-tasting experience, we recommend a variety of preparation methods in heating your pretzels, such as coating them with water, butter, or oil. Sprinkle your favorite topping on top for more flavor! From there, we recommend you bake them for less time than recommended if you’d like them softer, and a longer bake time for a harder pretzel! We hope these different methods will accomplish the perfect baking consistency the second time around! Once again, thank you for taking the time to give our product a try!
We Want You to Ask Questions
I just placed my order online. When will I receive my shipment?
Given the perishable nature of our products, we only ship Monday through Friday.
After you submit your order online, it takes 1 to 2 business days to process your order for shipping. All of our shipments are sent via USPS, FedEx, or UPS and takes an additional 2 to 4 days to arrive after your order is shipped.
Please note that our soft pretzels are shipped frozen and intended to thaw in transit. So don’t be concerned when your pretzels arrive thawed. They are sent with priority shipping and are intended to arrive within 3-4 days of leaving our facility, but they will stay fresh for up to 7 days before needing to be refrozen.
If your delivery takes a little longer than expected due to carrier delays, don’t worry. Our soft pretzels are made with all-natural preservatives to ensure their freshness. But it’s important that you open the box upon arrival and either enjoy the pretzels right away or immediately freeze them to preserve their freshness. They will not stay fresh in the box, on the counter, or in the refrigerator. They must be RE-FROZEN.
Nutrition Information
Click here for the nutrition information for our pretzels.
Are your products perishable?
Please note that our soft pretzels and Liège Belgian Waffles are shipped frozen and intended to thaw in transit. So don't be concerned when they arrive thawed. They are sent with priority shipping and are intended to arrive within 3-4 days of leaving our facility, but they will stay fresh for up to 7 days before needing to be refrozen.
If your delivery takes a little longer than expected due to carrier delays, don't worry. Our products are made with all-natural preservatives to ensure their freshness.
But it's important that you open the box upon arrival and either enjoy the pretzels right away or immediately freeze them to preserve their freshness. They will not stay fresh in the box, on the counter, or in the refrigerator. They must be RE-FROZEN.
How long do they last in the freezer? How about the refrigerator?
You should not store the pretzels in the refrigerator. However, our products will last in the freezer for up to 12 months. If you are going to freeze them, be sure to put them into the freezer right after you receive them.
Where can I buy your products?
You can buy directly from us on our website. You can also find Eastern Standard Provisions pretzels served at your favorite craft breweries and restaurants throughout the country and at select grocery stores. To find the closest location that serves our pretzels, click here
What's the best way to heat the pretzels?
Click here for warming instructions.
Can I heat the pretzels any other way?
We recommend that you heat up the pretzels using a conventional oven. Other heating methods will vary, so proceed at your own risk.
