We absolutely love the pretzels so we decided to start a subscription. The socks are the perfect touch!
Great product for a good price.
I ordered 1 box of Pretzels ONLY, for my pretzel-loving husband. When it came time to check out I was asked if I wanted to save some money and make this one time purchase into a subscription - 3 mo, 6 mo, 12 mo. Thought this would be a great surprise and said yes to 6 mo.
Unfortunately the next delivery did not include the box I ordered. Instead it had hot fudge, waffles and sprinkles and way less pretzels. When I emailed to inquire - I was told that I would be the getting the variety box for the month that was being delivered!! There was NOTHING on the check out page that said this - it just asked if I wanted to make THIS BOX into a subscription.
I received NO satisfaction and was told there was nothing that (they were willing to) could do. They quoted policy from the Variety box subscription and I countered with the checkout Subscription which stated clearly that I would receive this box 6 times.
They did give me the option to cancel my next 4 boxes. I have not decided yet but Subscriber Beware!
I ordered this subscription box for my parents. They were very happy with it and can't wait to see what is on the next box.
I just happened to see ESP pretzels on facebook and since our local community (small town) lost their pretzel shop years ago and we live 2 hours from any city I thought I would give these a try. THEY ARE AMAZING! We do not live on the east coast so they have to ship these quite a long ways to get them to us and they still taste awesome by the time they get to us. I would HIGHLY recommend you give them a try. We have baked and air-fried them and with a little crunch on the outside and soft on the inside we have found our "long lost pretzels" we have been missing the past few years, so we subscribed to their subscription. You will not be disappointed! (Plus, they send you different flavor options to add to your pretzels! It's been a great find!!!) G.A.