Please note that our soft pretzels and Liège Belgian Waffles are shipped frozen and intended to thaw in transit. There is no need to be concerned when they arrive thawed. They are sent with priority shipping and are intended to arrive within 3-4 days of leaving our facility, but they will stay fresh for up to 7 days before needing to be refrozen.
If your delivery takes longer than expected due to carrier delays, don't worry. Our products are made with all-natural preservatives to ensure their freshness.
It's important that you open the box upon arrival and either enjoy the pretzels right away or immediately freeze them to preserve their freshness. They will not stay fresh in the box, on the counter, or in the refrigerator. They must be RE-FROZEN.
