Privacy policy

Last updated: September 4, 2025

ESP Ventures, LLC operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). ESP Ventures, LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us: information included in communications with us, such as customer support inquiries.

  • Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.

  • From our service providers, when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: to process your payments, fulfill orders, remember your preferences, send notifications, facilitate returns and exchanges, enable product reviews, and create a customized shopping experience.

  • Marketing and Advertising: to send marketing communications and show online advertisements for products or services based on your activity with our Services or other websites.

  • Security and Fraud Prevention: to authenticate accounts, provide secure shopping, detect or investigate fraudulent or malicious activity, and protect public safety.

  • Communicating with You: to provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal Reasons: to comply with applicable law or respond to valid legal requests, including law enforcement inquiries, civil discovery, or other legal proceedings.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • To Shopify, vendors, and other third parties providing services on our behalf, such as payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • To business and marketing partners for advertising and marketing services.

  • With your direction or consent, including for shipping products or social media integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, or to enforce terms of service or policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may share your information with third parties and may use it to provide enhanced features. For more information, see the Shopify Privacy Policy.

Third Party Websites and Links

Our Services may link to third-party websites. We are not responsible for the privacy or security of such sites. Information you provide on these platforms may be viewable by others.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. Parents or guardians may contact us to request the deletion of any personal information provided by a child.

Security and Retention

No security measures are perfect; we cannot guarantee complete security. Retention of personal information depends on factors like account maintenance, legal obligations, dispute resolution, or enforcement of contracts and policies.

Your Rights and Choices

Depending on where you live, you may have rights, including:

  • Access / Know: Request access to personal information we hold.

  • Delete: Request deletion of your personal information.

  • Correct: Request correction of inaccurate personal information.

  • Portability: Request a copy of your personal information or transfer it to a third party.

  • Opt-out of Sale or Targeted Advertising: Request that your information not be used for targeted advertising.

You may exercise these rights via the Services or by contacting us at the details below.

Complaints

You may contact us to file complaints regarding our processing of your personal information. Depending on your jurisdiction, you may also appeal or complain to your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. Transfers from the EEA or UK rely on recognized mechanisms like Standard Contractual Clauses unless the country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, operational, legal, or regulatory reasons. Updates will be posted on this website, with the “Last Updated” date revised.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: hello@esprovisions.com

Mail: ESP Ventures, LLC, 139 Charles Street, Suite 226 Boston, MA 02114